1. Introduction and Scope
ŞİRVAN SOFRASI LOKANTASI VE OTELCİLİK SANAYİ TİCARET LİMİTED ŞİRKETİ values the protection of personal data.
This policy provides general information about privacy in connection with our website and reservation services.
For information required under Turkish Personal Data Protection Law No. 6698, please refer to our KVKK Privacy Notice.
2. Data Controller
Data controller: ŞİRVAN SOFRASI LOKANTASI VE OTELCİLİK SANAYİ TİCARET LİMİTED ŞİRKETİ
Restaurant address: Küçük Ayasofya, Küçük Ayasofya Cd. No:71, Fatih, İstanbul, Türkiye
General contact: sirvansofrasi@gmail.com
The company's official service address and formal data protection application channel remain subject to verification.
3. Reservation Information
We operate a custom-developed restaurant reservation system.
The following information is collected when a reservation is submitted.
- Full name.
- Telephone number.
- Email address.
- Reservation date and time.
- Number of guests.
- Optional special requests and notes.
4. How Reservation Data Is Used
Reservation information is used to receive, evaluate and manage reservation requests.
Contact details may be used for communications necessary for the reservation.
Please do not include health information or other sensitive personal data in the special requests field. Any actual processing of such information requires separate assessment and appropriate safeguards.
5. Google Analytics and Google Ads
Our website uses Google Analytics and Google Ads.
Google Analytics is used as a service for measuring website usage and visitor interactions.
Google Ads is used for advertising. The specific conversion measurement and remarketing features enabled in our configuration have not yet been verified.
The exact data categories and cookies associated with these services will be described following a technical review.
6. Hosting and Infrastructure
Our website is hosted using Vercel.
Reservation data is stored in a database associated with Vercel Postgres / Neon infrastructure.
The providers' access to personal data, data centre locations and applicable contractual arrangements remain subject to verification.
8. Data Retention
The business has declared a one-year retention period for reservation data.
The starting point of this period, actual deletion or anonymisation procedures and applicable statutory retention requirements remain subject to verification.
Retention periods for other data categories, including technical records and cookies, will be established separately.
10. Your Rights
You may exercise your rights under Article 11 of Turkish Personal Data Protection Law No. 6698.
Please see our KVKK Privacy Notice for further information about the application procedure.
- Learn whether your personal data is processed.
- Request information if your data has been processed.
- Learn the purposes of processing and whether data is used accordingly.
- Know the third parties to whom your data is transferred, domestically or internationally.
- Request correction of incomplete or inaccurate data.
- Request deletion or destruction where the legal conditions are met.
- Request notification of corrections or deletion to relevant third parties.
- Object to adverse results arising exclusively from automated analysis.
- Claim compensation for damages caused by unlawful processing.
11. Contact
For general enquiries, contact sirvansofrasi@gmail.com.
Formal personal data requests must follow the procedures prescribed by applicable law.